About Us

TerraPoint

Information technology services that work for your business.

Having troubles juggling both business and your in-house IT issues? You are not alone. Many business owners spend more than 50% of their precious time handling complicated IT issues when they could actually spend those valuable time on securing more revenue generating businesses instead. At Terrabit Enterprise, we recognized the value of your precious time, in fact, we so strongly believe that your time can be put to better use in your business that not only do we standby our professional engineers to resolve your business IT needs, we even go the extra mile to make the selection of IT support services easy. We call it TerraPoints. These are points that you can utilized for almost any IT requirements that your organization need. TerraPoint services conceived from the many years of IT support experience that we provided for our loyal customers from different industries, therefore, we are confident that we can be there for you every step of the way.

 

SERVICES AVAILABLE

24 BY 7 HELPDESK SUPPORT

Dedicated helpdesk support that can service you anytime of the day..

ONSITE IT SUPPORT

Qualified Engineers who will visit your office to settle your IT issues..

NETWORK ADMINISTRATION

Certified Network Professionals who will care for your IT Infrastructure..

CONSULTATION

Don’t know what to do or how to upgrade your IT Systems? Let us help you.

Maintenace
Client / Users Support
Maintenace
Servers
Maintenace
Network / Security
  • Microsoft Windows OS Win7/8/8.1/10
  • Microsoft Office, Outlook Client, Office 365
  • Other non standard applications will be reviewed on a case by case basis
  • Microsoft Servers 2008 and 2012R2
  • HyperV
  • Domain Controller
  • File Server
  • DHCP Server
  • LAN/WAN Connectivity.
  • Firewalls
  • Storage (NAS)
  • Wifi
  • Switches / Routers
  • Voice

PACKAGES

Includes:

  • Monthly Reporting
  • Network Assessment
  • Ticketing Portal
  • Helpdesk Support (Case Logging)
SILVER

 

GOLD

 

PLATINUM