One Operations Team. Complete Visibility.
The Integrated Service Operations Centre (ISOC) is Terrabit Networks' unified operational command centre, bringing together Network Operations (NOC), Security Operations (SOC) and Service Operations within a single AI-enabled operating model. By integrating infrastructure, networks, optical transport, cloud and cybersecurity operations, ISOC provides end-to-end visibility, coordinated incident response and continuous service assurance across complex technology environments.
Unlike traditional operating models where network and security teams operate independently, ISOC enables a shared operational view across all critical services. This unified approach accelerates incident detection, improves root cause analysis, streamlines response, and ensures operational and security events are managed as a single service experience rather than isolated functions.
Powered by Coality™, Terrabit Networks' AI-enabled observability platform, ISOC transforms operational data into actionable intelligence through real-time monitoring, intelligent event correlation and AI-assisted insights. This enables proactive issue detection, faster decision-making and continuous optimisation of service performance.
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Integrated monitoring and management of infrastructure, networks, optical transport and cybersecurity through a single operational framework, delivering coordinated visibility and response across technology domains.
Proactive monitoring, operational oversight and service management to maximise availability, resilience and business continuity while maintaining consistent service performance.
Rapid incident detection, coordinated investigation, structured response and timely resolution to minimise disruption and restore services efficiently.
Real-time telemetry, intelligent event correlation and operational insights powered by Coality™, enabling engineers to identify, prioritise and resolve issues before they impact business services.
Comprehensive service analytics, performance reporting and trend analysis that support continuous improvement, operational efficiency and informed decision-making.
Bring network, security and service operations together.
Network availability, security events and service performance often share the same underlying dependencies. Our integrated approach brings NOC, SOC and service operations into a coordinated view across infrastructure, optical transport and cloud.
Shared visibility helps operational teams connect events with affected services and coordinate their work across technical functions.
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Keep attention on service health and continuity.
Service assurance combines proactive monitoring with operational oversight and service management. We support an ongoing view of availability and performance across the systems that underpin business services.
Considering resilience and continuity alongside day-to-day operations helps teams identify concerns and focus their effort on maintaining dependable services.
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Move from an alert to a coordinated recovery.
Incident management requires clear investigation, ownership and response steps. We support detection and coordinated analysis, followed by structured action to resolve faults and restore affected services.
Bringing the relevant teams and operational context together helps reduce disruption and maintain a consistent path from the initial event through resolution.
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Connect telemetry with operational context.
Coality™ brings real-time telemetry into a shared observability view. Intelligent event correlation and AI-assisted insights help teams interpret signals across systems and prioritise issues that need attention.
The emphasis is on useful context: understanding related events, their service impact and where investigation should begin.
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Use service insight to guide improvement.
Service analytics and performance reporting turn operational activity into a clearer picture of how systems behave over time. We support trend analysis to identify recurring issues, emerging constraints and opportunities for improvement.
These insights inform ongoing service optimisation, connecting operational evidence with decisions about reliability, capacity and ways of working.
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From proactive monitoring and incident response to continuous optimisation and service improvement, the Integrated Service Operations Centre (ISOC) provides a single point of operational accountability for your technology environment. By converging NOC, SOC and Service Operations into one integrated capability, Terrabit Networks delivers faster response, greater operational resilience and complete visibility across the digital infrastructure that powers your business.
™Turn operational data into actionable intelligence.
